Shipping policy
Shipping Policy
At Novalixe, we are committed to delivering your order quickly and reliably.
Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or holidays.
Shipping Time
- Estimated delivery time: 5–8 business days
- Delivery times may vary depending on destination and carrier conditions.
Shipping Cost
- We offer free shipping on all orders, with no minimum purchase required.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can use this tracking number to follow your shipment status.
Delivery Issues
If your order is delayed, lost, or not received, please contact us so we can assist you.
Email: Contact@novalixe.shop
Incorrect Address
- Customers are responsible for providing accurate shipping information at checkout.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Customs & Import Fees
- International orders (if applicable) may be subject to customs or import duties.
- These fees are the responsibility of the customer.
Contact Us
If you have any questions about shipping, please contact us:
Novalixe
📍 95 Reade St, New York, NY 10013, United States
📧 Contact@novalixe.shop
📞 +1 517-709-4728
🌐 https://novalixe.shop